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Problem: Ribbon snagging, tearing, or not moving
1: The ribbon is worn.
Solution: Replace the ribbon cartridge.
2: The ribbon cartridge is not properly installed.
Solution: Remove and then reinstall the same ribbon.
Problem: Line-to-line horizontal misregistration
1: The dot registration of the characters printed is not aligned.
Solution: See Chapter 9, “Printer Adjustments,” on page 119.
Configuration problems
Problem: Printer doesn't print or prints wrong characters
1: Nothing is printed or the wrong characters print.
Solution:
v Ensure the printer cable is attached to the host.
v Check the configuration menu parameter values for your printer
attachment (see Chapter 7, “ASCII Configuration,” on page 71).
Miscellaneous problems
Problem: Printer has no power
1: The power cord is not connected.
Solution: Ensure the power cord is plug into the back of the printer and
also into the wall outlet.
Problem: Throughput of printer at half speed
2: The Quiet Print function is set on.
Solution: Ensure the “Quiet Print” function in the Printer Configuration
menu is disabled.
Clearing Forms Jams
Use the following procedure to clear forms jams from the printer.
1. Open the top cover.
2. Tear off the forms at perforations before it enters the printer and after it exits
the printer.
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the bail assembly (if it is present):
a. Open the forms guide.
b. Remove the ribbon cartridge. (See “Removing the ribbon cartridge” on page
152.)
c. Grip the bail assembly as shown in the following illustration. Rotate it
toward the front of the printer until the pivot posts on the sides disengage
from the printer frame.
166 User's Guide
- User’s Guide 1
- Contents 3
- Contents v 5
- User's Guide 10
- Safety notices 11
- Danger hazard level 11
- Caution hazard level 11
- Attention notices 11
- Safety precautions 12
- Electrical safety 12
- How to use this guide 15
- Chapter 1. Getting Started 17
- Choosing a suitable location 18
- Chapter 1. Getting Started 3 19
- 4 User's Guide 20
- Checking the carton contents 21
- Other options available 21
- 6 User's Guide 22
- Locating Printer Parts 23
- Rear view 24
- Left side view 24
- Removing the shipping locks 25
- 10 User's Guide 26
- Chapter 1. Getting Started 11 27
- 12 User's Guide 28
- Chapter 1. Getting Started 13 29
- 14 User's Guide 30
- Connecting the power cord 31
- Turning on the printer 32
- Loading fanfold paper 33
- 18 User's Guide 34
- Chapter 1. Getting Started 19 35
- 20 User's Guide 36
- Chapter 1. Getting Started 21 37
- 22 User's Guide 38
- Chapter 1. Getting Started 23 39
- 24 User's Guide 40
- Chapter 1. Getting Started 25 41
- Software driver selection 42
- Completing printer setup 42
- Status Indicators 43
- PROCESSING 44
- ATTENTION 44
- Display panel 44
- Audible alarm 44
- Custom set In-Use indicator 45
- Function keys 45
- 30 User's Guide 46
- Adjusting forms 47
- ENTER function 47
- PARK/PATH 48
- LINE FEED 49
- LOAD/EJECT 49
- FORM FEED 50
- SET TOP OF FORM 50
- TOP OF FORM SET 51
- NOT READY <X> 51
- CANCEL PRINT 52
- 38 User's Guide 54
- Exiting using START 55
- Exiting using RETURN 55
- Configuration categories 56
- Configuration storage 56
- Attachment 57
- IPDS Configuration 57
- ASCII Configuration 58
- 44 User's Guide 60
- Printer setup 61
- Printer adjustment 62
- Power on reset 63
- Display Language 63
- Vital Product Data 63
- Quiet Print 64
- Hex Print 64
- Quit from Menu 64
- Custom sets 65
- Non-custom set 65
- 50 User's Guide 66
- Recall custom set values 67
- Power-on custom set 68
- Power-on paper source 69
- Recall factory defaults 70
- Printing custom sets 71
- 56 User's Guide 72
- Chapter 5. Attachment Options 73
- 58 User's Guide 74
- Chapter 6. IPDS Configuration 75
- Maximum Print Position (MPP) 76
- Maximum Page Length (MPL) 77
- Print Quality 78
- Host Fast Draft 79
- Print Language 80
- Emulation Mode 81
- Media Size Priority 82
- Bar Code Mode 83
- Graphics Mode 84
- CONFIGURATION MENU 85
- 70 User's Guide 86
- (10 in.) 90
- Perforation Skipping 91
- NLQ Typeface 95
- Character Set 96
- 82 User's Guide 98
- 84 User's Guide 100
- 86 User's Guide 102
- Alarm Control 104
- Override Host Parameters 105
- Paper Source 105
- Characters Per Inch (CPI) 105
- Lines Per Inch (LPI) 106
- Maximum Page Length 107
- Parallel Interface 108
- Interface Type 108
- Input Buffer Size 108
- Select-In 109
- AutoFeed-XT 110
- Serial Interface 111
- Data Bits 112
- Baud Rate 113
- Pacing Control 114
- Connection Type 115
- LAN Interface 116
- IP Address Assignment 116
- IP Address 116
- Subnet Mask 117
- Default Gateway 118
- Host Name 118
- Workgroup Name 119
- SMTP Service 120
- Mail Server Address 120
- E-Mail Address (Receiver) 121
- E-Mail Address (Sender) 122
- Chapter 8. Printer Setup 123
- Front Forms Backup 124
- Rear Forms Backup 124
- Continuous Forms Linking 125
- Form Feed Mode 126
- Chapter 8. Printer Setup 111 127
- Automatic Eject 128
- Automatic Restore 129
- Continuous Forms Eject Mode 130
- Bar Code Print Direction 130
- Graphics Print Direction 131
- Perforation Safety 132
- Jam Sensors 132
- Printer Setup 133
- 118 User's Guide 134
- value, that 135
- Front Tear Position 136
- Front Left Margin Alignment 137
- Front Paper Load Position 137
- 122 User's Guide 138
- Rear Tear Position 139
- Rear Left Margin Alignment 139
- Rear Paper Load Position 140
- Bidirectional Adjustment 140
- Sensor Tune 141
- Quit From Menu 142
- 128 User's Guide 144
- Chapter 11. Display Language 145
- 130 User's Guide 146
- Serial Number 147
- Device Specific Information 148
- Chapter 13. Quiet Print 149
- 134 User's Guide 150
- Chapter 14. Hex Print 151
- 136 User's Guide 152
- Chapter 15. Quit From Menu 153
- 138 User's Guide 154
- Introduction 155
- Forms selection 155
- Setting up printer 156
- Using path switching 156
- How forms linking works 158
- Parking a continuous form 158
- Changing the forms path 158
- General Test Instructions 159
- Quick Reference 160
- Printer demonstration 160
- Printer Configuration 160
- Print Custom Sets 161
- Firmware Information 162
- Printer Adjustments 162
- 148 User's Guide 164
- 150 User's Guide 166
- Supplies 167
- Optional features 167
- Maintenance 168
- Removing the ribbon cartridge 168
- Cleaning the Printer 168
- Cleaning Inside the Printer 169
- Cleaning the Outside Covers 169
- 154 User's Guide 170
- Chapter 19. Problem Solving 171
- 156 User's Guide 172
- 158 User's Guide 174
- Problem list index 176
- 162 User's Guide 178
- Forms problems 179
- 164 User's Guide 180
- CAUTION: 181
- Configuration problems 182
- Miscellaneous problems 182
- Clearing Forms Jams 182
- 168 User's Guide 184
- General information 185
- Power consumption 186
- Heat output 187
- The Parallel Interface 188
- The Serial Interface 189
- The LAN Interface 190
- LED Indicators 190
- Environmental requirements 190
- Operating environment 190
- Shipping environment 190
- Storage environment 191
- Electrical requirements 191
- Power cord 191
- Branch circuits and grounding 192
- 178 User's Guide 194
- IBM pSeries AIX colon files 195
- 180 User's Guide 196
- 182 User's Guide 198
- 184 User's Guide 200
- Notices 201
- 186 User's Guide 202
- MAN10297.00.00 204
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